$11.50/hr; part-time, undergraduate
The Student Customer Service Representatives at the Department of Transportation Services (DOTS) are responsible for delivering excellent customer service through active and accurate communication with all department customers. Representatives will serve as the first point of contact for all walk-in and telephone customers. They are expected to convey a detailed information regarding departmental policies and regulations to customers in a prompt, friendly, and courteous manner. Students will work to build and maintain positive business relationships for the department with faculty, staff, and students by providing the highest quality customer service.