Customer service is now contact-free.
Our lobby is closed, but we're still here for you. Inquiries and cashier transactions will take place online and over the phone. We remain available Monday to Friday, 8:15 a.m. to 4:15 p.m. to assist by phone and email.
STUDENT RESEARCH PAPERS
If you are writing a paper or proposal about DOTS, we encourage you to start your research by exploring our website. Our current sustainability programs are summarized under Sustainable Transportation. Our annual reports (under About Us) clearly lay out our finances, as well as other statistics such as Shuttle-UM ridership, number of parking spaces or our organizational structure. DOTS does not handle issues related to vehicular or pedestrian traffic on campus.
If, after you have looked at all of these resources, you still need information or require an interview, please email Cara Fleck, Assistant Director for Marketing & Communications at firstname.lastname@example.org.
Your email should include the following information:
- Your name, contact information, and the class you are preparing for
- Your deadline for the requested information
- The questions you need answered/want to ask in an interview
Requests for data may take one week or more to fulfill.