WHAT IS TRANSIT APP?

Transit app provides transit systems, like Shuttle-UM, helpful tools for passengers to improve their transit experience. Transit provides real-time bus arrival information, alerts and notifications when service changes and/or disruption occur, and a multimodal trip planner offering different route options including local transit, rideshare, biking and walking.

WHY TRANSIT APP?

We transitioned to the Transit app to improve our bus tracking services, and to offer multimodal trip planning. As the leading service provider for transit systems like WMATA and Prince George’s County, Transit allows us to display Shuttle-UM’s information alongside services like Metrobus and TheBus, expanding riders’ available commuting options. 

SHOULD I USE THE TRANSIT APP OR NEXTBUS?

Transit is the official app of Shuttle-UM. The Department of Transportation Services no longer has an agreement with NextBus/Umo to track Shuttle-UM buses and any information on their site may be incorrect. 

WHY CAN’T I SEE SHUTTLE-UM ROUTES ON THE TRANSIT APP?

The Transit app can be downloaded onto an Apple or Android smartphone. After downloading the app, riders will have to turn on Shuttle-UM in the app to be able to see the Shuttle-UM buses. The download link and instructions on how to make Shuttle-UM routes live is on the Transit app page on the DOTS website.

Shuttle-UM routes will not automatically populate in the Transit app when it is first installed and opened. There are three ways to make Shuttle-UM live after the app is installed.

Using your phone click this link.
If you are on campus, click on the red notification banner at the top that says, “Looking for UM-Shuttle? Tap here!”
Go to the setting in the app and turn it on manually. These instructions are on the Transit app page on the DOTS website

ARE REAL-TIME BUS ETAS AVAILABLE FOR SHUTTLE-UM?

Yes. Real-time bus ETAs are now available in Transit. 

WHAT IS TRANSIT GO CROWDSOURCING?

When you use GO to guide you along your transit trip, you're also sharing the location of your bus with other Transit users to provide them with super-accurate vehicle tracking information. You can also let your fellow riders know how crowded the bus is. Worries about your privacy? Your exact position is never shared with other riders. The position of the vehicle is only shared while GO is active and you’re on board. All data you generate using GO is anonymous, and GO automatically turns off when you reach your destination.

WHAT IS ROYALE?

By upgrading to the premium version, Transit Royale, you get access to every feature you’re used to. And a lot more.