UMD Shuttle bus faced to the right

SHUTTLE-UM FAQS

umd shuttle bus faced front driving on the road
WHAT IS TRANSIT APP? 
 

Transit app provides transit systems, like Shuttle-UM, helpful tools for passengers to improve their transit experience. Transit provides real-time bus arrival information, alerts and notifications when service changes and/or disruptions occur, and a multimodal trip planner offering different route options including local transit, rideshare, biking and walking.

 

I AM BRAND NEW TO RIDING SHUTTLE-UM. CAN YOU HELP ME GET STARTED?

Check out our new rider guide, which outlines basic passenger guidelines and etiquette that help you plan for, board and ride Shuttle-UM.

 
IS THERE AN APP FOR SHUTTLE-UM?
  • The Transit app is the official app for Shuttle-UM information. We recommend riders use the Transit app to get real-time arrival information, schedule information, and service alerts. 
  • Terp Ride is the official app for scheduling NITE Ride, our on-demand bus service that serves campus from 5:30 p.m. to 7:30 a.m. every day the university is open. It is the best way to request a NITE Ride.

 

HOW CAN I FIND OUT IF MY BUS IS RUNNING ON TIME OR IF THERE'S A SERVICE CHANGE?

Through the Transit app. Transit app provides real-time bus ETAs for your specific bus. Have routes that you use frequently? Be sure to subscribe to those routes to see route-specific alerts.

 

Shuttle-UM webpage

Service announcements and updates regarding route changes and stop relocations will appear at the top of the Shuttle-UM page on the DOTS website. Service announcements share information about schedule modifications during breaks, exams and intersemester periods.  Route delays may not appear on the website.

 

Twitter, Instagram and Facebook

Follow us on Twitter, Instagram and Facebook. Major service announcements, route changes and stop relocation updates will appear on our social media accounts. Route delay notifications may not appear on social media.

 

ARE YOUR BUS SCHEDULES ALWAYS THE SAME?

Fixed-route schedules are updated on a semesterly basis. During exams, breaks and intersemester periods, buses run on modified schedules. Service updates announcing modified schedules are always posted to the DOTS website and shared on our social media.

 

ARE YOUR TRANSIT BUSES ADA ACCESSIBLE?

Transit buses have ADA seating in the front of the bus and are equipped with wheelchair ramps. Drivers are trained to operate the seating and ramps and secure passengers who need assistance. We also offer paratransit services to students, faculty, staff and visitors with disabilities.

 

DO I NEED TO PAY A FARE TO RIDE SHUTTLE-UM?

No, Shuttle-UM is fare-free and does not require registration. However, some of our routes require passengers to present a university ID to the driver. These routes are marked with “ID” on our bus schedules.