UNRESOLVED PARKING VIOLATIONS

A citation that remains unpaid after the 15-day period or after a reduced or denied appeal is considered unresolved. DOTS may take one or more of the following steps to achieve resolution:

1. A late fee of $30 will be assessed.
2. Vehicles with five outstanding citations that are more than 15 days old may be towed at the owner's expense. Vehicles will not be released until those outstanding fines and fees are satisfied.
3. The citation may be referred to the state MVA Flagging Program or state Central Collection Unit (CCU) for action, and all unresolved fines may be added to the university student account. Personal checks will not be accepted for citation payment under the State MVA Flagging Program.
4. Students may be responsible for citations issued to vehicles owned by family members.

5. Maryland income tax returns and wages may be garnished for settlement of unresolved citations.

    

HOW TO PAY YOUR CITATION

ONLINE

Pay your citation through our online parking ticket payment system.

BY MAIL

Mail a check or money order (please no cash) made payable to the University of Maryland to:

Department of Transportation Services
University of Maryland
8056 Regents Drive
College Park, MD 20742

IN PERSON

Visit the DOTS office in Regents Drive Garage and choose one of the following payment choices:

• Check (make check payable to the University of Maryland)
• Charge (Master Card, Visa, American Express and Discover)

The DOTS office is open Monday - Friday, 8:15 a.m. - 4:00 p.m. You may not use Terrapin Express to pay for your permit, campus license plate registration or citations.

CITATION REVIEWS

HOW TO REQUEST A REVIEW 

Customer service support for appeals, including language assistance, is available over the phone during business hours.

ONLINE REVIEW

Request an online review through the parking portal. You will need your citation number and vehicle license plate information to submit an online review. Visitors will need to create a parking profile before completing the online review.

Requests for a review through the Prince George's District Court are not available online and must be submitted by mail or in person to the DOTS office.

ARE YOU A GOOD CANDIDATE FOR A REAL-TIME VIDEO APPEAL?

YES, IF:

• You feel that you can more accurately and compellingly explain your situation directly to a member of the CRU.
• You will have access to the necessary technology and a quiet environment during one of the available times.

NO, IF: 

• You have documentation that indicates that the citation you received may have been issued in error.
• You would like to appeal multiple citations for the same reason.
• You know why you received the citation and just want to vent to someone who works for DOTS.
• You’re hoping to simply extend the timeline for submitting payment.
• You disagree with the way parking is managed on campus and would like to discuss parking policies. 

REQUESTS FOR SECOND REVIEW (UMD STUDENTS ONLY)

If your appeal was reduced or denied and you have additional information to support your case, you may request a review of the new information. 

Submit your request, along with the new documentation, to the DOTS office in-person or via email within seven business days from the date of this letter. The Citation Review Unit (CRU), a student-let team reporting to DOTS, will review your request based on the additional information provided (such as receipts, letters of support, or photo evidence) that was not included in your original appeal and make a final decision regarding the citation. 

PARKING VIOLATION TYPES & FINES

You are subject to a fine if you park in violation of campus parking regulations. Any student found to be in violation may also be referred to the Office of Student Conduct. The list below shows parking violation types and fees.