Sustainable Transportation Assistant - student

position description

The Sustainable Transportation Team at DOTS works to provide alternative commute, aka ‘Smart Commute’ options to the university community with the goal of influencing commute behaviors and reducing the number of vehicles that drive and park on campus. UMD Smart Commute programs include: carpool, transit, bike, walk, telework, carshare and a variety of incentive programs. As a steward of BikeUMD, the team also works to promote and elevate the bicycle culture, program, and facilities of our Bicycle Friendly University.

The student assistant will support operations, planning, and evaluation of Smart Commute, BikeUMD, and other DOTS Sustainability initiatives

Responsibilities include

Customer Support:

  • Assist in monitoring the SmartCommute and BikeUMD email account and responding to inquiries.
  • Assist customers with registration for incentive programs.

  • Manage the intake and proper storage for bicycle donations and storage rentals.

  • Assist registered customers with bike lock cutting services.

Program Support:

  • Maintain and analyze various data sets from the Smart Commute platform, BikeIndex, and other software.
  • Facilitate/arrange prize giveaways for rewards programs.

  • Event planning and staffing support: drafting invitations, ordering catering, managing event attendees lists, staffing tabling events/bike rides, and other duties as assigned.

  • Support DOTS’ Green Office events and activities.

  • Research as assigned.

Bike Program and Facilities Management:

  • Work with other student assistants to managing bike parking enforcement throughout campus in the fall and spring Semester. Assistants will be responsible for the tagging, impound collection and recovery process for abandoned and illegally parked bicycles. Requirements: Ability to lift up to 30 lbs. 
  • Assist with facilitating bike donations and bike storage re-organization. Support bike parking expansion and other infrastructure planning projects

Position Requirements

  • Enthusiastic sustainability and alternative transportation. Biking knowledge and experience is a plus.
  • Strong research and data analysis skills.
  • Organized and attentive to detail.
  • Strong verbal and written communication skills.
  • Comfortable working both collaboratively and independently.
  • Excellent time management and organizational abilities.
  • Able to lift 30 lbs.

What you will gain

  • Experience in Transportation Demand Management (TDM) and Bicycle management and planning on a university campus

  • Transferable skills in data management, customer service, training, and program operations.

  • Opportunity to work with ArcMap 10/GIS technology to track bicycle facilities on campus. (No previous GIS experience is required)

  • Professional, respectful, and fun workplace environment.

Position term:

Seeking a student who is available to start mid-late August in the Fall semester (Flexible start date), with possible extension into the Spring semester.


To apply, email resume, cover letter and availability to Applications will be accepted until Tuesday, July 27 . If you have any questions or concerns please email or call 301-314-9713.

$12.17/hr; 10-15 hours/week (Fall/Spring); Part-time